Kampala Serena Hotel
Located in Kampala, Kampala Serena Hotel is a midrange and luxury hotel in Uganda located in the city center. Uganda Golf Course and Lake Victoria Serena Golf Resort & Spa are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit The Acacia Mall and Owino Market/Kampala.
Book with Vibrant Holiday Safaris and look forward to a free breakfast buffet, a poolside bar, and a terrace at Kampala Serena Hotel. Treat yourself to a hot stone massage, a detox wrap, or a body scrub at Serena Maisha Spa, the onsite spa. Be sure to enjoy a meal at any of the 6 onsite restaurants, which feature French cuisine and garden views. Yoga classes and aerobics classes are offered at the health club; Kampala Serena Hotel also has an art gallery on site, a coffee shop/cafe, and a garden. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi and wired internet
Parking and transportation
- 24-hour roundtrip airport shuttle on request for a surcharge
- Limo/town car service
- Free self parking on site
- Free valet parking on site
- Wheelchair-accessible parking available
Food and drink
- Free buffet breakfast available daily
- 2 bars/lounges
- 6 restaurants
- A coffee shop/cafe
- A poolside bar
- Couples/private dining
- Snack bar/deli
Restaurants on site
- Champagne Bar
- Explorer Italian Bistro
- Pool Side Restaurant
- The Lakes Restaurant
- The Pearl Restaurant
Things to do
- Art gallery
- Children’s pool
- Fitness classes
- Full-service spa
- Health club
- Outdoor pool
- Pilates classes
- Sauna
- Steam room
- Winery release events
- Yoga classes
Family friendly
- Baby bath
- Babysitting (surcharge)
- Children’s pool
- Highchair
- Laundry facilities
- Outdoor pool
- Snack bar/deli
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Gift shop/newsstand
- Hair salon
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Daily housekeeping
- Dry cleaning/laundry service
- Porter/bellhop
- Proposal/romance packages
- Tour and ticket assistance
- Turndown service
- Wedding services
Business services
- 16 meeting rooms
- Business center
- Conference center (10,290 square feet of space)
Outdoors
- Garden
- Pool loungers
- Pool umbrellas
- Terrace
Full-service spa
- 8 treatment rooms
- Aromatherapy
- Body scrubs
- Body wraps
- Couples treatment rooms
- Deep-tissue massages
- Detox wraps
- Facials
- Hot stone massages
- Hydrotherapy
- Manicures/pedicures
- Prenatal massages
- Sauna
- Spa open daily
- Spa tub
- Steam room
- Swedish massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Grab bar near toilet
- In-room accessibility
- Low-height counter and sink
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Banquet hall
- Smoke-free property
Room amenities
Bedroom
- Blackout drapes
- Down comforter
- Egyptian-cotton sheets
- Pillow menu
- Pillowtop mattress
Bathroom
- Bathrobes
- Designer toiletries
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Separate bathtub and shower
- Shampoo
- Slippers
- Soap
- Toilet paper
- Towels
Entertainment
- 32-inch Smart TV with premium satellite channels
- Pay movies
Food and drink
- 24-hour room service
- Free bottled water
- Minibar
More
- Air conditioning
- Connecting rooms available
- Desk
- Free weekday newspapers
- Iron/ironing board
- Laptop workspace
- Phone
- Safe
- Soundproofed rooms
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC – Global) and Intertek Cristal (3rd party expert – Global)
Social distancing
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Policies
Check-in
Check-in from noon – 6:00 PM
Late check-in subject to availability
Express check-in available
Check-out
Check-out before 10 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for UGX 150.0 per night.
Contact Vibrant Holiday Safaris on the best deals on accommodation in Uganda.