Dolphin Suites


Dolphin Suites

Located in Kampala, Dolphin Suites is in the city center. Ndere Cultural Centre and Uganda National Museum are cultural highlights, and some of the area’s notable landmarks include Kabaka’s Palace and Rubaga Cathedral. Makerere University and Kasubi Tombs are two other places to visit that come recommended.

Located close to Uganda National Museum, Dolphin Suites provides a free breakfast buffet, a poolside bar, and a terrace. Treat yourself to a deep-tissue massage at the onsite spa. The onsite local and international cuisine family restaurant, Dolphin Resto, features pool views and brunch. Aerobics classes are offered at the 24-hour health club; the property also has a coffee shop/cafe, a garden, and a library. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dolphin Resto

Things to do

  • 24-hour health club
  • Fitness classes
  • Full-service spa
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • No elevator
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • 20 bathrooms
  • Hair dryer on request
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Fireplace
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Property is disinfected using an electrostatic sprayer

Sheets and towels are washed at 60°C/140°F or hotter

Guest accommodations are sealed after cleaning

Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert – Global), SGS (3rd party expert – Global), and Intertek Cristal (3rd party expert – Global)

Social distancing

Cashless transactions are available for all charges at the property

Social distancing measures in place

Contactless room service is available

Safety measures

Personal protective equipment worn by staff

Hand sanitizer provided

Enhanced food service safety measures are in place

Reservations are required for the use of certain onsite facilities

Policies

Check-in

Check-in from 11:00 AM – midnight

Express check-in available

Minimum check-in age: 20

Check-out

Check-out before 10 AM

Late check-out subject to availability

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian’s room; children may not be eligible for complimentary breakfast

Rollaway/extra beds are available for UGX 10.0 per day

Cribs (infant beds) are not available

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